In these terms, a reference to the "Provider", "we", "our", or "us" means NUERLO.
"Account" (or User Profile) means the account you create when you register on the Service through our dashboard.
"Dashboard" means the user interface accessible at dashboard.nuerlo.com where users can manage their account, enroll in courses, track progress, and access learning materials.
"Course" means any educational content, training material, or learning module available through the Service.
"Enrollment" means the process by which a User registers for and gains access to a Course through the Service.
"Intellectual Property Rights" means intellectual property rights, existing and future worldwide and the subject matter of such rights, including: (a) patents, copyright, rights in circuit layouts (or similar rights), registered designs, registered and unregistered trademarks, and any right to have confidential information kept confidential; and (b) any application or right to apply for registration of any of the rights referred to in paragraph (a), whether or not such rights are registered or capable of being registered and whether existing under any laws, at common law or in equity.
"Local Storage" means browser-based storage mechanisms (including localStorage, sessionStorage, and IndexedDB) used by the Service to enhance user experience, store preferences, and maintain session data.
"NUERLO" means NUERLO, its successors and assigns.
"Personal Data" means any information that can be used to identify, contact, or locate you, such as your name, address, email address, or phone number, but does not include any information that has been fully anonymised so that a specific individual can no longer be identified from it.
"Service" means the NUERLO platform, including the dashboard, course marketplace, learning management system, together with other services and platforms operated by the Provider and available at: https://www.nuerlo.com, https://dashboard.nuerlo.com and any related Provider services, tools or applications.
"Terms" or "standard terms" means the terms of use set out in this User Agreement as may be modified by the Provider from time to time by giving notice to you.
"User", "you" or "your" means an individual who visits or uses the Service, creates an account, and/or enrolls in courses through the Service.
"User Contract" means: (1) this User Agreement as amended from time to time; (2) the Privacy Policy and Fees & Charges as amended from time to time; and (3) any other contractual provisions accepted by you when using the Service, to the extent not inconsistent with the User Agreement.
Thanks for using our Service.
By using our Service, you are agreeing to these terms. Please read them carefully.
You will not use the Service if you:
Users may provide a business name or a company name, which is to be associated with the User's Account.
Where a business name or company name is associated with their Account, this User Agreement is a contract with the User as an individual (not the business or company) and Users remain responsible for all activity undertaken in respect of their Account.
We may, at our absolute discretion, refuse to register a person or corporate entity as a User.
While using the Service, you must follow any policies made available to you.
Don't misuse our Service. You may use our Service only as permitted by law, including applicable export and re-export control laws and regulations. We may suspend you if you do not comply with our terms or policies or if we are investigating suspected misconduct.
Using our Service does not give you ownership of any Intellectual Property rights in our Service or the content you access. You may not use content from our Service unless you obtain permission from its owner or are otherwise permitted by law. These terms do not grant you the right to use any branding or logos used in our Service. Don't remove, obscure, or alter any legal notices displayed in or along with our Service.
Our Service displays some content that is not the Provider's. This content is the sole responsibility of the entity that makes it available. We may review content to determine whether it is illegal or violates our policies, and we may remove or refuse to display content that we reasonably believe violates our policies or the law, however we have no responsibility to do so.
You are responsible for the activity that happens on or through your Account. You must not use your Account password on other applications.
To protect your Account, you will keep your password confidential.
When you create an account through our dashboard, you will be able to:
Your account information, enrollment data, progress, and preferences are stored in our secure database to provide you with a personalized learning experience and to improve our services.
We use local storage technologies (including browser localStorage and sessionStorage) to enhance your experience by remembering your preferences, maintaining your session, and providing faster access to frequently used features.
NUERLO uses YouTube API Services as part of its features and functionality. By using NUERLO, you agree to be bound by the YouTube Terms of Service.
NUERLO's use and transfer of information received from Google APIs to any other app will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
You can revoke NUERLO's access to your data at any time via your Google security settings at: https://security.google.com/settings/security/permissions.
For more information about how NUERLO collects, uses, and protects your data, please see our Privacy Policy.
While using the Service, you will not engage in the following activities:
Our Privacy Policy explains how we treat your personal data and protect your privacy when you use our Services. By using our Services, including creating an account, enrolling in courses, and using our dashboard, you agree that the Provider can use such data in accordance with our privacy policies.
When you use our Service, we collect and store information in our secure database including:
We also use local storage in your browser to enhance functionality, remember your preferences, and maintain your session. This data helps us provide you with a better, more personalized experience.
We respond to notices of alleged copyright infringement and terminate accounts of infringers according to applicable laws. If you believe that your Intellectual Property rights have been violated, please notify us and we will investigate your notification. Please contact us by emailing us at support@nuerlo.com.
We may use artificial intelligence tools and applications to assist with content creation, course recommendations, and to enhance your learning experience. All Users are required to review and verify any AI-generated content or recommendations before relying on them.
It is further understood that the Provider and related parties accept no liability nor responsibility for any cases if and where AI-generated content or recommendations have a negative impact on Users or their learning experience.
We charge as outlined in our Plans and fees and charges, which we may change from time to time.
Unless otherwise stated, all fees are quoted in US dollars.
You are responsible for paying any taxes, including any goods and services or value added taxes, which may be applicable depending on the jurisdiction of the services provided. These taxes will be added to fees billed to you, if applicable.
You must also comply with your obligations under income tax provisions in your jurisdiction.
We may in our sole discretion, from time to time, appoint an agent to accept or make payments (including merchant facilities) from or to Users on our behalf. Such a person will have the same rights, powers and privileges that we have under this User Agreement and will be entitled to exercise or enforce their rights, powers and privileges as our agent or in their own name. In no event shall we be liable to any User for any loss, damage or liability resulting from the Payment Administration Agent's negligence and/or acts beyond the authority given by the Provider.
You consent to the following:
You represent and warrant that your content:
We provide access to other entities' content, including course content, articles, and original content and opinions (or links to such other entities' content).
The Service may contain links to other services. We do not control other services to which we link from the Service. We do not endorse the content, products, services, practices, policies or performance of the services we link to from the Service. Use of other content, links to other content and/or services is at your risk.
You agree that any feedback and reviews you leave on courses or the Service consisting of comments and ratings may be used, modified or deleted by us without reference to you. You must not use, or deal with any feedback, reviews or comments by others in any way inconsistent with our policies as posted on the Service from time to time without our prior written permission.
You may not do (or omit to do) anything that may undermine the integrity of the Provider feedback system. We are entitled to suspend or terminate your Account at any time if we are concerned by any feedback about you, or your feedback rating, where we believe our feedback system may be subverted.
Our feedback ratings belong to us and may not be used for any purpose other than facilitating the provision of services via the Service. You may not use your ratings (including, but not limited to, marketing or exporting your any or all your composite rating or feedback comments) in any real or virtual venue other than a Service operated by the Provider or its related entities without our written permission.
You may engage with advertisements displayed on the Service. All advertisements must comply with applicable laws and our policies.
If you are using our Service on behalf of a business/company/organisation, that business/company/organisation accepts these terms and agrees to comply with them.
We may modify these terms or any additional terms that apply to a Service and will notify you of significant changes to terms.
Changes addressing new functions for a Service or changes made for legal reasons will be effective immediately. If you do not agree to the modified terms of a Service, you may discontinue your use of that Service.
If there is a conflict between these terms and the additional terms, the additional terms will be paramount.
These terms control the relationship between the Provider and you. They do not create any other beneficiary rights.
If you do not comply with these terms, and we don't act right away, this doesn't mean that we are giving up any rights that we may have (such as acting in the future).
If it turns out that a particular term is not enforceable, this will not affect any other terms.
The laws of the United States will apply to any disputes arising out of or relating to these terms or the Services. All claims arising out of or relating to these terms, or the Services will be litigated exclusively in the courts of the United States and you and the Provider consent to the exclusive jurisdiction of those courts.
These terms and any applicable additional terms constitute the entire agreement between you and the Provider relating to the Service and supersede all prior communications and/or agreements between you and the Provider relating to access and use of the Services.
To the fullest extent permitted by applicable law, the Provider offers the Service (including all content available on or through the Service) as-is and makes no representations or warranties of any kind concerning the Services, express, implied, statutory, or otherwise, including without limitation, warranties of title, merchantability, fitness for a particular purpose, or non-infringement.
The Provider does not warrant that the functions of the Services will be uninterrupted or error-free, that content made available on or through the Services will be error-free, that defects will be corrected, or that any servers used by the Provider are free of viruses or other harmful components.
The Provider does not warrant or make any representation regarding use of the content available through the Services in terms of accuracy, reliability, or otherwise.
To the fullest extent permitted by applicable law, in no event will the Provider be liable to you on any legal theory for any incidental, direct, indirect, punitive, actual, consequential, special, exemplary, or other damages, including without limitation, loss of revenue or income, lost profits, pain and suffering, emotional distress, cost of substitute goods or Services, or similar damages suffered or incurred by you or any other that arise in connection with the Services (or the termination thereof for any reason), even if the Provider has been advised of the possibility of such damages.
To the fullest extent permitted by applicable law, the Provider is not responsible or liable whatsoever in any manner for any content posted on or available through the Services (including claims of infringement relating to that content), for your use of the Services, or for the conduct of others on or through the Services.
Certain jurisdictions do not permit the exclusion of certain warranties or limitation of liability for incidental or consequential damages, which means that some of the above limitations may not apply to you. In these jurisdictions, the foregoing exclusions and limitations will be enforced to the greatest extent permitted by applicable law.
Where permitted by law, the liability of the Provider to you on any account whatsoever will not exceed your cost of acquiring the Service.
If you have questions about this Agreement, please contact us by email at support@nuerlo.com or call us at (814) 434-6356.
NUERLO ensures that customers are entitled to remedies if services are faulty, not as described, or fail to meet consumer guarantees. We charge for services monthly or yearly in advance, and as long as services are provided as agreed for the prepaid period, refunds do not generally apply. However, if you believe the service you received is faulty, not delivered as described, or does not function as promised, you may be entitled to a refund, repair, or other remedy. To request a review, please provide supporting evidence to support@nuerlo.com.
Refunds will not be granted for:
If you suspect fraudulent activity on your payment method, we recommend that you first contact your bank or payment provider and provide this information in a support ticket for further investigation.
For full terms and conditions, refer to this User Agreement at: https://www.nuerlo.com/user-agreement.